Problem:

When I open my XIN file, I am unable to see any of my preferences or styles - it is as if the XIN file is blank.

Description:

Microsoft no longer supports the MSXML4.DLL parser.  This parser is required for the InRoads product to view the XML information. Since Microsoft has stopped supporting the file we can no longer deliver them with the installation of the product. However, they are still required as a dependency for the InRoads program to function properly.  If the files have do not exist on the machine from a previous installation of InRoads, users may see this problem.  This is mainly an issue on new installs of the product on new machines which don't have the MSXML4 parsers. 

Solution:

Download and install the following DLL from the Microsoft website.   msxml4.dll - http://www.microsoft.com/en-us/download/details.aspx?id=15697

On a 32-bit machine, it will need to be placed in the C:\Windows\system32 directory.  

For a 64-bit Operating System it will need to be placed in C:\Windows\SysWOW64. 

Note: Please refer to the installation instructions that can be found on the Microsoft website.

You may be required to Register the DLL files, but this has not been required in most cases.  Generally just downloading and placing them in the directory resolves the issue.

In addition, this issue does not occur in the OpenRoads Designer CONNECT edition as the MSXML Parsers required are controlled by what is delivered by the Operating System.